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TERMS OF SALES

Welcome to Navarro IT Computers! Thanks for shopping with us

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. 

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS, OR CLASS ACTIONS. 

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH THE COMPANY, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

These terms and conditions (these "Terms") apply to the purchase and sale of products and services through https://www.navarroitsolutions.com (the "Site" or "Website") and as an integral part of such Website’s Terms of Use. These Terms are subject to change by Navarro IT Solutions (referred to as "Company", "us", "we", or "our”, as the context may require) without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms before purchasing any product or services that are available through this Site. Your continued use of this Site after a posted change in these Terms will constitute your acceptance of and agreement to such changes.

These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site (see 6).

1. Order Acceptance and Cancellation

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders at our sole discretion. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between the Company and you will not take place unless and until you have received your order confirmation email. Client can only ask for refund between 24hrs to 48hrs after purchased. Client will receive email communications of the status of the order. After the parts has been ordered, clients cannot cancel the order nor ask for refund. Client will only have the option to proceed with the build or receive the parts ordered for the build. For any further assistance please contact Customer Service at the following email: support@navarroitsolutions.com

2. Prices and Payment Terms

All prices, discounts, and promotions posted on this Site are subject to change without notice. The prices displayed on the Site are quoted in U.S. dollars ($USD) unless otherwise indicated. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. The published prices do not include the applicable sales tax, or any other applicable tax. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.

Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. Currently we may accept Visa, MasterCard, Maestro, JCB, Discover, Diners Club, Union Pay, PayPal, Checks, Money Orders and ATH Mobile for all purchases. Currently we do not accept American Express. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, shipping and handling costs, if any.

The Company outsources all payment processing and business transactions conducted on the Website to Klarna, Paypal and Stripe (the “Platform(s)”). The payment policy is governed in its entirety by the Terms of Service of the Platform(s).

3. Shipping Policy; Delivery; Title and Risk of Loss

  1. We will arrange for the shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process unless explicitly stated by a valid promotion and the specific terms and conditions of the products.

  2. We are closed on weekends and major US holidays. All orders received on Friday after 12 noon, Saturday and Sunday will begin processing the following business day. Please allow 15 working days for these orders to be processed as estimated times could vary due to high traffic of orders.

  3. Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. We reserve the right to change the shipping methods and third-party carrier service provider at our sole discretion from time to time. Such change would take effect prospectively.

4. Returns, Refunds, and Exchanges

Except for any products designated otherwise on the Site, We will accept a return of the products. See Section 4(a) for the applicable conditions governing our consent to accept a return of the products.

  1. Applicable ONLY if we accept a return for pre-build systems or read-to-ship systems. We will accept a return of the products for reedit of your purchase price, less the original shipping and handling costs, provided such return is made within thirty (15) days of shipment with valid proof of purchase and provided such products are returned in their original condition. However, there are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, damaged or missing parts for reasons not due to our error and returned fifteen (15 ) days after its delivery are eligible for a partial credit to our sole discretion. In such situations, and upon written consent by us, you must return all damaged products for the applicable credit. You must email our Returns Department at returns@navarroitsolutions.com to obtain permission and instructions on the terms of such credit.

    1. When applicable, credit are processed within approximately 7 workable days of our receipt of your merchandise. Depending on where you live, the time it may take for your exchanged product to reach you may vary. Your credit will be on your account. In some cases refund may be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE THAT WERE PROPERLY DELIVERED.

    2. Please note that it may take longer than two weeks for the Platform(s) and/or your financial institution to reflect the credit on your transaction. If you have not received a credit yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund yet, please contact us at: returns@navarroitsolutions.com.

  2. Notwithstanding the aforementioned, we only exchange items if they are defective or damaged.

  3. Customs build computers were client build his/her own pc by picking selected items are not subject for return or refund. Instead are subject by warranty policies apply to the product.

  4. In any case, if we agree to exchange products for the same item you bought, send your item to the following address:

Navarro IT Solutions

PO Box 732 Humacao PR 00792
knavarro@navarroitsolutions.com

5. Manufacturer’s Warranty and Disclaimers

REGARDLESS OF WHETHER OR NOT WE MANUFACTURE OR CONTROL ANY OF THE PRODUCTS OR SERVICES OFFERED ON OUR SITE, ALL PRODUCTS AND SERVICES OFFERED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU, WHEN APPLICABLE.

6. Sales of Goods; Acceptance and Cancellation of Orders

For a complete disclosure of our Website’s terms and conditions for the online sale of goods, shipping, and refund policies, please refer to https://www.navarroitsolutions.com/term-sales.

 

You agree that any order you make on the Website is an offer to purchase, under this Agreement, all of the products and services listed in your order (“Order”). All orders must be accepted by Us; otherwise, we will not be obliged to sell you the requested products or services. The Company reserves the right not to accept any order at the sole discretion of the Company. After your order is received, we will send you a confirmation email to the address provided where your order number and detailed information of the items or services you have ordered will be included. The acceptance of the order and the agreement of sale between you and the Company will become effective from the moment you receive the confirmation email. You have the option to cancel your order at any time before we send you your order confirmation email by writing to knavarro@navarroitsolutions.com.

7. Limitation of Liability

WE HAVE BEEN GIVEN ASSURANCES OF PRODUCT SALABILITY, MERCHANTABILITY, AND COMPLIANCE FROM THE MANUFACTURERS. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.

The limitation of liability set forth above shall: (i) only apply to the extent permitted by law and (ii) not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions.

8. Goods Not for Resale or Export

We respect your privacy and are committed to protecting it. Our Privacy Policy, https://www.navarroitsolutions.com/privacy-policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.

9. Force Majeure

All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of Puerto Rico without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than those of Puerto Rico.

10. Governing Law and Jurisdiction

YOU AND THE COMPANY ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Section. (The AAA Rules are available at www.adr.org.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.

The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

 

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.

11. Assignment

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of the Company.

12. No Waivers

These Terms do not and are not intended to confer any rights or remedies upon any person other than You.

13. No Third-Party Beneficiaries

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

14. Notices

To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

To Us. To give us notice under these Terms, you must contact us as follows: (i) by email to knavarro@navarroitsolutions.com; or (ii) by personal delivery, overnight courier or registered or certified mail to the following address:

Navarro IT Solutions

PO Box 732 Humacao PR 00792

 

We may update the facsimile number or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.

15. Severability

If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

16. Entire Agreement

Our order confirmation, these Terms, our Website Terms of Use and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

©2022 Navarro IT Solutions. All rights reserved.

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